📦Exchange, Return, and Warranty Policy

📦 Exchange, Return, and Warranty Policy

At Life Domestic, our goal is your complete satisfaction. If you received a product and are not satisfied, or if it has a defect, we are here to help.

1. Right of Withdrawal (7 Days)

According to current regulations, the customer has up to 7 calendar days after receiving the product to request a return due to regret or dissatisfaction.

Condition: The product must be in its original packaging, without signs of use, accompanied by all accessories and manuals.

Refund: You may choose a full refund of the amount paid or a discount coupon of the same value for future purchases.

2. Warranty Against Manufacturing Defects

We offer a [30 or 90] day warranty for any manufacturing defect.

What is not covered: Misuse, drops, exposure to liquids (except for waterproof products with clear specifications) or damage caused by attempted repairs by third parties. 1. Procedure: Contact us via email at lifedomestic2026@gmail.com, sending photos or a short video proving the defect.

2. Return Process

3. Request: Send an email to lifedomestic2026@gmail.com with the order number and the reason.

4. Analysis: Our team will respond within 48 business hours with instructions.

5. Shipping: In cases of defects, we will cover the shipping costs. In cases of exchange for size or color (where the website description was correct), the shipping may be the customer's responsibility.

6. Important: As we are a dropshipping model, the return address may vary depending on the supplier. Do not send the product without consulting us first, as it may end up being discarded or lost.

7. Return Process

8. Request: Send an email to lifedomestic2026@gmail.com with the order number and the reason.

9. Analysis: Our team will respond within 48 business hours with instructions.

10. Shipping: In cases of defects, we will cover the shipping costs. In cases of exchange for size or color (where the website description was correct), the shipping may be the customer's responsibility.

11. Important: As we are a dropshipping model, the return address may vary depending on the supplier. Do not send the product without consulting us first, as it may end up being discarded or lost. 4. Refunds and Chargebacks

The chargeback will be processed as soon as the product returns to our distribution center or after verification of the defect (as per analysis):

Credit Card: The chargeback will appear on up to two subsequent billing statements (card issuer rules).

Pix/Boleto: The refund will be made via bank transfer to the account of the purchase holder within 10 business days.